Terms and Conditions

These terms and conditions ("Terms") govern your use of the Dragon's Gate Koi website and services. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please refrain from using our website.

1. Intellectual Property:
   All content on the Dragon's Gate Koi website, including but not limited to text, graphics, logos, images, and software, is the property of Dragon's Gate Koi and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our written permission.
2. Product Information:
   We strive to provide accurate and up-to-date information about our products. However, Dragon's Gate Koi does not warrant the accuracy, completeness, or reliability of product descriptions, pricing, or availability.
3. Order Acceptance:
   Your placement of an order with Dragon's Gate Koi constitutes an offer to purchase. Dragon's Gate Koi reserves the right to accept or decline your order for any reason.
4. Pricing and Payment:
   Prices for products are listed on our website and are subject to change without notice. We accept various forms of payment, and all transactions are processed securely. By providing payment information, you represent and warrant that you have the legal right to use the payment method.
5. Shipping:
   Please refer to our Shipping Policy for information on shipping rates, methods, and delivery times.
6. Returns and Exchanges:
   For details on our return and exchange policies, please refer to our Return Policy.
7. Privacy Policy:
   Your use of the Dragon's Gate Koi website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.
8. Termination:
   Dragon's Gate Koi reserves the right to terminate or suspend your account and access to our website at our discretion, without prior notice, for any reason.
9. Governing Law:
   These Terms are governed by the laws of Jurisdiction. Any disputes arising from these Terms shall be resolved through arbitration in accordance with the rules of the Jurisdiction.
10. Changes to Terms:
    Dragon's Gate Koi reserves the right to modify or update these Terms at any time. Changes will be effective immediately upon posting on the website. It is your responsibility to review the Terms periodically.
11. Contact Information:
    For questions or concerns regarding these Terms, please contact us at dragonsgatekoiusa@gmail.com
12. Guaranteed Live Delivery:
    We guarantee live fish upon delivery. If this is not the case and the fish arrived dead, we ask that you send a picture of the fish with the tail cut off in order to be issued a full refund.

By using the Dragon's Gate Koi website, you acknowledge that you have read, understood, and agree to be bound by these Terms and any future modifications.

Dragon's Gate Koi
2007 Lineage Ln
Crownsville, MD 21032
Email: dragonsgatekoiusa@gmail.com

Last updated: 27-August-2024